VVEC offers several payment options to make paying your monthly electric bill easy, convenient and less time-consuming.
Call our Consumer Service Representatives at (918) 371-2584 for information on any of the following options:
Cash, check and credit card payments can be made inside our office from 7:30 a.m. to 4 p.m. Monday through Friday. Our office is located at 8901 E. 146th Street North, or 1.5 miles west of Collinsville on Highway 20. A night deposit is available for payments made after 4 p.m. and on weekends. It is located immediately to the left of the office's front doors.
If you would like to pay your bill electronically over the telephone, utilize U. S. Payments by calling 1-866-780-5458 and selecting option 4. You can make a secure payment using your Visa or MasterCard, or debit card. U. S. Payments charges a convenience fee of at least $3.95 per credit/debit card transaction, and a $2 fee for electronic check transactions.
Payments can be mailed to us at P. O. Box 219, Collinsville, OK 74021. Please include the completed bottom portion of your bill with your payment and do not send cash through the mail.
With our SmartHub app, the power of data is in your hands through convenient account management and detailed usage information. In addition to phone calls, office visits, and direct mail, this mobile and web app delivers accurate, timely information about your VVEC account. It allows you to make payments in a secure environment with the touch of a button, right from your mobile device or on your PC.
With SmartHub you can:
- Check your electric usage – see your daily and monthly usage in an easy-to-read format
- Contact our office
- Pay your bill from your smartphone or tablet
- Check our news feed
- Report a service interruption
The two-way communication available with SmartHub allows you to notify us of account and service issues while providing us a way to let you know about co-op events, special offers, programs and services, and more. You can choose to receive an email or text for VVEC notifications, such as when a payment is due, or a service interruption is scheduled.
If you are signing up for the first time, you will be guided through a step-by-step process to establish your account, username and password. There is no charge for this app; it’s FREE!
To utilize SmartHub, click the following button. SmartHub
If you have questions about this app, please contact one of our consumer services representatives at (918) 371-2584.
There is a kiosk in the lobby of our headquarters facility in Collinsville, which is available 24 hours a day, 7 days a week. Kiosks can be found at other locations throughout our service territory. You will need to have your VVEC account number with you when using this payment method. Costs affiliated with using the kiosks range from $2, if paying by cash or check, to $3.95 per $400 increment if paying by credit card.
You can view all PaySite™ kiosk locations by clicking the following button. PaySite™ Locator
This feature allows your electric bill payment to be deducted automatically from your account at your bank or financial institution or charged to your credit card, at the same time each month. You still receive a copy of your bill each month so you will be aware of the amount. The bill is sent to you before the amount is deducted from your account, in time for you to contact us if you have any questions. This program is free of charge.
Please call our consumer services representatives at (918) 371-2584 if you have any questions.
The Average Monthly Payment (AMP) program is designed to help residential consumers avoid high seasonal billings by averaging their bills.
Your bill is averaged by adding your most recent usage to that of the past 11 months. This gives an amount that is about the same each month and eliminates having a 'catch-up' bill at the end of the year. The average is multiplied by the current rate and the power cost adjustment.
There is no charge for this voluntary program. Residential consumers who have a one-year billing history with VVEC and whose accounts are paid in full, and on time, are eligible to participate in this program.
Please call our consumer services representatives at (918) 371-2584 if you have any questions.